IT enabled services

IT Section Overview

IT Enabled services (ITES), also called web enabled services or remote services or Tele-working, covers the entire gamut of operations which exploit Information Technology for improving efficiency of an organization.

IT companies are fast recognizing the advantages of multi-country service delivery capabilities to better manage evolving customer requirements and execute end-to-end delivery of several new services. They are enhancing global service delivery capabilities by combining green-field initiatives, cross-border M&As and partnerships.

The key IT enabled services are :

Web Design & Development

We are one of the leading and the best Web Design Company that provides you with most attractive and cost effective websites for your enterprise. Developing and Designing is an integral part for any website and it is important to have userfriendly and great design if you want to stand out in the the competational world.

ERP(Enterprise Resource Planning)

ERP software consists of many enterprise software modules that are individually purchased, based on what best meets the specific needs and technical capabilities of the organization. Each ERP module is focused on one area of business processes, such as product development or marketing.

Software Development

Mortiles will develop user friendly software to enhance easy execution by all. We undertake and develop Software based on following tool, PHP,, JAVA, HTML, XML, my SQL and other leading softwares.

Android Application Development

Our experts team who are working in Android Apps development, and working progressively. We provide you various services from a very simple application to full Android software development projects.We provide our clients best-quality services of Android application development.

We, at Mortiles, help you build and manage a highly available, reliable IT infrastructure that will meet your dynamic business needs.

Process Delivery Stages

  • 01

    Communicate Value

    By demonstrating the value of your offer you will increase the chances that people will choose your service when deciding between the different value propositions in the market place.

  • 02

    Present Evidence

    Physical evidence must be provided to give people something tangible to reinforce the benifits of your value proposition.\

  • 03

    Manage Expections

    By managing expectations of the people,you do not undersell the value of the offer,but neither do you promise more then you can deliver.

  • 04

    Initiate service

    Service initiation is the moment when a person chooses your service,agrees to enter into a mutual activity with you according to your offer and becomes your customer.

  • 05

    Deliver Value

    This is where you interact with the customer to deliver the value that was initially promised.This may result to instant gratification or a life-time value pursuit depending on the type of service.

  • 06

    Conclude Interaction

    Interaction conclusion signals to the value of the offer has delivered and both parties have met their objectives.

  • 07

    Good Service

    Services Souvenir is physical evidence retained by the customer that pertains to the initial Service experience.The may include but is not limited to:gifts,photos,ticket stubs,receipts etc.

  • 08

    Follow-up Interactions

    Follow-up interaction is any subsequent actions to develop customer intimacy and redisplay the value of your service.

  • 09

    Feedback Monitoring

    To identify new opportunities or experience breakdowns,it is important to moniter the perception people have of service.